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Index › Business & Commerce › Sales
 

Catapult Your Business-How to Get Customers to Chase You Instead of the Other Way Around

 
Author: Alan Boyer
 

I was thinking about the statement:

The Small Business Administration tells us that 80% of all small businesses will not make it more than 2 years, and by 5 years 90% will have gone out of business.

If that is the case, then why does every business out there try to be like the others? Most copy everything right down to the way everyone else in the same industry lays out their office.

The reasons I get from clients

  • They dont want to reinvent the wheel.
  • They want to learn from those that have done it because it will save time and money.

    Can we then assume that they are all wrong? Yes! At least 80% of them!

    Finding How to Be Different Will Bring More Success Faster Than Trying to Be Like Everyone Else

    For most companies there is someone just like you on literally every street corner in the world. Isnt it a little hard to get noticed standing in a crowd that all look alike?

    If you want to be noticed, dont you have to look different, do something that would make you stand head and shoulders above that crowd?

    Im going to give you two points here that, if you decide to follow them, will make your business so visible that people are chasing you to buy from you instead of the other way around. It will make your business a magnet, pulling customers in.

  • Find what makes you unique (well discuss that later).
  • Find what is different about the 20% of businesses that are succeeding. (Im not saying copy them and look like them either. Im suggesting that they have something we can learn from).
  • Learn what the other 80% of all business are doing so we can avoid it.

    Finding Your Unique Selling Proposition, That Thing that Makes you so visible above the crowd that they are chasing you

    When Im working with my executive business coaching clients I spend a significant amount of our time trying to find what would make my clients different. This one idea alone can make you super successful if you find your powerful unique selling proposition.

  • List your products/services/features

    Lets start a worksheet on a piece of paper. On the far left create a column called Products/Features/Services, and list all of your products, your features, your services down that column. List each on their own line down the left side.

  • Benefits--Why Buy the Product/Service?

    Next to that create a column, label it, Benefits, What would a client get from buying my product or service. This is an answer to Why buy my product (service).

    Dont worry about perfection here. This is a thought process that will get better the more you think about it, and until you start writing down your thoughts it isnt going to get better. So start now. This is a process. Youll find that your early answers will be rather weak and wishy washy. You might not think so when you first write them down, but Ill guarantee that the more you review this each time youll look back and realize how far off target youve been when talking about your product before, and probably still are in the early phases of what we are doing right now.

    Make sure that, as you write the answers in each column to the right, that they line up with a product or service on the same line of the first column. So, answer the same question for each product or service.

  • Why Buy It From Me?

    The next column to the right is Why buy it from me? In other words, if someone has already decided to buy the product based on the benefit you just wrote in the 2nd column, and IF there really is someone just like me on every street corner, then give a reason why they should buy from you, or even better, why should you be noticed above that crowd on every street corner. A quick suggestion: Before you go where everyone else goesyour answer shouldnt have anything to do with being less expensive. If you go there youll lose. Everybody else is already there. Youll just be looking like everybody else anyway. Take your best shot at this, well come back and get it better later.

  • Make the "Benefits" and the "Why Buy It From Me" .MEASURABLE

    Now, the last column:

    Take both the Why buy the product?
    And Why Buy it from me?
    And turn them into measurable results.

    Finding the right measurable result is where youll find your opportunity to stand out above the crowd, where youll find a statement that will make your company a magnet to customers.

    I want you to step back and really look at all of those answers. Did you answer all of the questions based on what benefit the customer really receives? Or was it still about the product/service, was it kind of iffy, wishy washy, weak?.

    Ill use one of my clients businesses. He is a business coach as well. I coach the coaches, a business advisor to business advisors. His product is business coaching, training, sales training.

    Now for the benefit a customer might receive: Its almost too easy to say education, better skills, but thats not digging deep enough.

  • Why would the customer want education and better skills?
  • What is the final result if we keep asking why this, why this, why this until we get to the bottom line.

    Benefits:

    Increased business, increased bottom line, easier to run business. In my opinion that is still a little weak. But lets move on so that you get the idea. And I suggest you do the same. Get the ideas down at first. Then, after completing all of the other columns come back and look at it with the new ideas that will have been generated.

    Why buy it from me?

    Its a little too easy to say that he gives them training, or does it at a better price than others. If he digs deep enough, he gives them results instead of training. Where most companies provide training for a day, hell ask the client what he wants and dig for that deeper answer, and then focus on delivering results, not just training. Still not where I want it. Its still weak.

    For the measurements:

    Small business clients that act on the ideas they generate together double their business in 3-4 weeks, and hell guarantee a 2:1 ROI on his fee.

    Now if I go back to Why buy it from me, and add, giving results (and how much, make it measurable, do you double a business? A really good coach can.), and doing it in 3-4 weeks instead of just some time were starting to reach that really powerful statement.

    Using what you find in the measurable part in your marketing, in your elevator speech, youll find people noticing you for a change. Youll start to see marketing results go up 5-10 times. When you use this in a networking event youll have the room coming over to find out more.

    Most of my clients really balk when we start talking about make it measurable. They are usually afraid to have to commit to something. And many have never even thought about what kinds of results could be measured.

    Ill get answers like How can I put a measurement on it? I have so many different products. They are so different I cant give you ONE answer. Or, gee I dont feel comfortable committing that I can do that.

    Ill not let them get away with that. Pick an average, pick the best youve ever done, the worst youve ever done. This is a thought process. And then lets put something down on paper that you are willing to commit to. Lets write down something that says, most of our clients will get this.. the typical client will get this., and I will absolutely guarantee that a client will get this

    At first, many of my clients will feel that they are having to commit to something they dont want to commit to. Well, guess what? Thats what will make you different. Pay close attention. These are the KEYs to catapulting your business forward.

  • Very few commit to THE RESULTS they will deliver.
  • Making it measurable will deliver a product that SO VISIBLY stands out above everyone else that you WILL be noticed.

    Everyone else is selling generic stuff on every street corner. Just make sure that your statement is true and deliverable.

    Believe me it works. I have people running over to me after chamber introductions to hear more. Or sometimes to say, You cant really do that.can you?

    Back to my coaching client example: Sales went through the roof when he was willing to stand up and commit to doubling someones business, or doubling the output of some specific part of a business, if they, in turn, would just act on the ideas, and then guarantee a 2:1 ROI against the fee. Thats measurable. Thats a very visible, clear definition of results.

    Measurable results in an elevator speech, ads, brochures, wherever your getting out there to be seen will become so powerful of a statement that your business will magnetically be pulling customers in faster than you could possibly imagine.

  •  
     
     

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